Through the sales role play scenarios examples, they will be able to picture out different kinds of customers and they won’t be intimidated when they come across a certain prospect. That’s why it’s best to familiarize them with the kinds of customers they may encounter along the way and teach them how to handle each. Your team would be interacting with varying types of individuals within the course of their work. 5 Reasons Why you and Your Sales Team Need to Role Playīy giving your new hires different role play exercises, you are helping them create familiarity, build empathy, and learn conflict resolution. One person pretends to be the potential client, while the other will play the role of a rep. With sales role play scenarios examples, they’d learn to prepare for the unexpected - or shall I say, the worst arguments with potential clients.Īs for the sales scenario, it’s the sales situation that your team needs to act out. (Roediger has co-authored his own book, “ Make It Stick: The Science of Successful Learning.”)”Īside from being a great teaching moment in enhancing the skills of your team, training them with sales role play scenarios also models preparedness. “Quizzing oneself on new material, such as by reciting it aloud from memory or trying to tell a friend about it, is a far more powerful way to master information than just re-reading it, according to work by researchers including Henry Roediger III and Jeffrey Karpicke. It also gives them a great opportunity to ask questions and learn how you would like them to navigate certain objections and other roadblocks they may come across throughout new client acquisition and beyond. (Image Source: Elevate Corporate Training) Giving your employees some sales role play scenarios examples is like giving them an improvisation game, allowing your reps to interact with other reps acting out the role of different customer types. It uses situations that closely replicate what they may experience in real-life selling. A sales role play is a tool for developing and coaching your sales team.
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